Privacy Policy

This page explains what information Mozzafiato Jewelers collects when you visit mozzafiatojewelers.com or place an order, why we collect it, and who we share it with. If you have questions, email us at sales@mozzafiatojewelers.com.

Information we collect

• When you place an order: your name, billing and shipping address, email address, phone number and the items you buy. We need this to process, ship and support your order.
• When you create an account: your name, email address and password, so you can check your orders and save your details for next time.
• When you contact us by email or through the chat on our website: your message and the contact details you give us.
• When you browse the site: basic technical information such as your IP address, browser type and the pages you visit, which our website and the services below collect automatically.

We do not see or store your full card number. Payments are handled by the payment providers listed below.

Who we share it with

We do not sell your personal information. We share it only with the services that help us run the store:

• Payment and financing providers: PayPal, Affirm and Progressive Leasing (through ChargeAfter) receive the details needed to process your payment or financing application. Their own privacy policies apply to the information you give them.
• Shipping carriers receive your name and shipping address to deliver your order.
• Google (Google Analytics and reCAPTCHA) and Jetpack by Automattic help us understand how the site is used, protect forms from spam, and deliver images faster.
• Chatra powers the chat window on our site and receives the messages you send through it.
• Wordfence protects the site from attacks and records the IP addresses of visitors for security purposes.

Cookies

Our site uses cookies to keep items in your cart, keep you logged in, and measure site traffic. You can block or delete cookies in your browser settings, but the cart and checkout will not work without them.

How long we keep it

We keep order records for as long as we need them for accounting, tax and warranty purposes. Account information is kept until you ask us to delete your account. Backups of the website are kept for a limited time and then deleted.

Your choices

You can ask us to show you, correct or delete the personal information we hold about you by emailing sales@mozzafiatojewelers.com. We may need to keep some order records where the law requires it.

Changes to this policy

If we change how we handle your information, we will update this page.